Terms and conditions

Last reviewed

We are Precision SARL, trading as MegaScreens, with offices and workshops in several locations so that we can reach our clients quickly. Our registered office is Le Victoria, 13 Boulevard Princesse Charlotte, Monaco 98000, a company with limited liability registered in Monaco under company registration number 17S07326. Our operating office is in London.

Our website is www.megascreens.com, referred to below as the Site. If you are reading this, you are a visitor to the Site.

Introduction

These terms set out what we expect of you and what you can expect from us. Please read them. When you visit the Site or place an order, you are entering into a set of promises with us.

By entering the Site you accept these terms.

By placing an order you accept these terms.

We change these terms occasionally. If you are reading them on the Site, check this page for updates. We will assume you have read the current version each time you contact us.

Agreement

This page is the basis of the relationship between you and us. We both agree to be bound by it.

No agreement to buy Goods from us takes effect until we have emailed you to confirm dispatch. Each product you order forms a separate contract, not dependent on the other parts of your order.

Key definitions are at the end of this document.

Your promises to us

You warrant and agree that:

  • you are over 18 and have the right to make this agreement with us
  • you will read the terms of any external sites we link to
  • you will not use bots, scrapers or anything similar on the Site
  • you will not bypass or tamper with access controls on the Site
  • you will not attempt to crash our systems
  • you will not copy, take or reuse the Site or any part of it
  • you will not reverse engineer or tamper with any software used on the Site
  • you will not copy or use our trademarks, layout or designs without permission

Intellectual property

All content and intellectual property on the Site belongs to us or to our affiliates.

You may not copy or use our content unless we have expressly permitted it.

If you upload any intellectual property to our systems, you warrant that you own it or have the right to use it, and you indemnify us against any claim arising from a breach of that warranty.

You give us a worldwide, unrestricted licence to use any material you upload, without charge and without the need to credit you.

User content and content rules

All images, text and other materials you submit are treated as User Content. You warrant that:

  • you have all the rights needed to use it
  • it is lawful and not offensive
  • it does not infringe anyone's rights
  • it does not impersonate anyone or mislead
  • it includes no personal information about others without their written consent
  • it contains nothing indecent or discriminatory
  • it does not promote unlawful acts
  • it gives no false impression that it comes from us

Price and payment

  • Prices include VAT unless we state otherwise.
  • Delivery charges are additional.
  • Prices may change, and we will try to honour the price listed.
  • For deliveries outside the United Kingdom, you are responsible for any local taxes or duties.

Accounts

To use all the features of the Site you may create an Account. You agree to:

  • give accurate, up to date information
  • keep your login details secure
  • log out when you have finished
  • not share your account

We may close an Account that is inactive or that does not comply with these terms.

If we owe you money and payment fails twice, you agree that we may keep the amount to offset our costs.

If you engage in fraud, we may report it.

If your email address is invalid, or if you mark our messages as spam, we may cancel your Account without notice.

To delete your account, use Delete my account on your Account page.

Delivery

  • Goods are dispatched using the method you select.
  • We do our best to meet delivery times but cannot guarantee them.
  • Ownership and risk pass to you once the order is handed to the delivery service.
  • If your order has not arrived three days after the estimated delivery date, contact us immediately.

Cancellation

For businesses. An order cannot be cancelled once we have accepted it.

For consumers. You may cancel or return as set out below. Your order confirmation email is the confirmation required under consumer legislation.

Faulty or incorrect goods

  • Contact us within 14 days of delivery.
  • Return costs are your responsibility.
  • We may offer a replacement or a refund after inspection.

Unwanted goods

  • Tell us within 14 days of delivery.
  • Goods must be unused, in their original packaging and saleable.
  • We will refund the product price and the standard delivery cost.
  • Custom-made items are excluded unless we have agreed otherwise.

A refund may be reduced if items have been used or opened, or if you benefited from a discount or a known issue at the time of purchase.

For non-consumers we accept returns only if you contact us within three days of receipt and we agree to it.

Using our communication facilities

When using our forums, email, chat or third-party platforms, you must:

  • use respectful, inoffensive language
  • avoid illegal or inappropriate content
  • not impersonate others
  • post in English
  • not send spam
  • accept that we may monitor and edit communications
  • waive moral rights over the content you submit

Privacy and cookies

Our privacy policy forms part of these terms and conditions. It explains what we collect, why, and how to switch website analytics off.

Disclaimers

  • If we reproduce your design accurately, we are not liable if the result is not to your taste.
  • We cannot promise that the Site works with every system, is secure, or is always accurate.
  • Advice on the Site is general and may not apply to your situation.
  • We are not responsible for damage arising from use of the Site or its content.
  • Keep small children away from our products, which carry a choking risk.

Problems

If something goes wrong, tell us immediately. We will try to put it right fairly and promptly.

Site availability

We cannot guarantee uptime or that the Site will always be available. We may change or withdraw it at any time.

Limitation of liability

We are not liable for losses arising from use of the Site or of our Goods, except for death or personal injury caused by our negligence, or for fraud.

If you are using the Goods for commercial purposes, you accept responsibility for that use.

Links to other sites

We do not control external websites and disclaim liability arising from their use.

A link is not an endorsement. If a linked site offends you, please tell us.

General

  • Law. These terms are governed by the laws of England and Wales.
  • Partnership. This is not a partnership or a joint venture.
  • Entire agreement. These terms override any prior agreement.
  • Time. Time is not of the essence.
  • Force majeure. We are not liable for delays caused by events outside our control.
  • Unenforceability. If one part is unenforceable, the rest still applies.
  • Notices. Notices must be sent by email to the addresses we have exchanged.

Definitions

  • Account. Your login and user profile with us.
  • Consumer. As defined in the Consumer Contracts Regulations 2013.
  • Content. All materials on the Site, including text, images and video.
  • Credit. Introduce-a-Friend scheme credit.
  • Gift certificate. A voucher for goods or services.
  • Goods. Any product purchased from us.
  • System. Our website and the technology behind it.
  • Terms. These terms and conditions.
  • User. Any person using our website.